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Extended Stay America Suites - Amarillo - West

Hotel

2100 Cinema Drive

hotel
hotel

Why people book this hotel

Comfortable rooms
2 mentions

I was denied check-in, saying there were no available rooms

No coffee as option I room

Clean rooms
1 mentions

Asked for bathroom to be cleaned after leaky toilet on Friday

Friendly staff
1 mentions

Staff does the minimum and no more

Breakfast available
1 mentions

No breakfast

Overview

This Extended Stay America - Amarillo - West is located in Amarillo and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Amarillo is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Cadillac Ranch , the Route 66 and the Harrington Regional Medical Center.

Traveller reviews

K

Kemran

couple

November 26, 2025

1

I was denied check-in, saying there were no available rooms. Even though the hotel confirmed my reservation.

E

Eletra Edda

solo_traveller

June 11, 2025

1

No one to oprn the door: lost all my money😡

They never let me in. No one showed up even knowing I would arrive late

K

Kerry

family_with_children

June 27, 2024

7

Clean Budget Motel

It was very close to what we needed.

T

TAMARA

solo_traveller

December 4, 2023

1

Horrible experience. Will be contacting corporate for refund.

Room wasn’t clean. Roach in bathroom. Bugs crawling on bed.

R

ROBERT

extended_group

May 1, 2023

3

Avoid. No extended stay

No breakfast. No coffee. No coffee as option I room. You only get what you bring with you. My room had leaking toilet issue that maintenance didn’t fix on Friday so was acceptable over weekend. For an extended stay no cups, plates, silverware, etc… only coffee available was what our group bought and brewed in employee break Room- toilet leaked- maintenance did not fix on Friday. Continued on Saturday and Sunday since no maintenance on weekends. Asked for bathroom to be cleaned after leaky toilet on Friday. Took dirty towels and that’s it. No clean towels. Staff does the minimum and no more.

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available

Services

Laundry, 24-hour front desk, Vending machine (drinks), Vending machine (snacks)

Queen Studio - Non-Smoking

A kitchen and separate dining area is provided in this room.

Max 2 guests 28 1 bedroom 1 bathroom
Studio with 1 King Bed - Non-Smoking

A kitchen and separate dining area is provided in this room.

Max 2 guests 28 1 bedroom 1 bathroom
Studio with 2 Double Beds - Non-Smoking

A kitchen and separate dining area is provided in this room.

Max 4 guests 28 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 4:02 AM

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