Extended Stay America Suites - Amarillo - West
2100 Cinema Drive
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Why people book this hotel
“I was denied check-in, saying there were no available rooms”
“No coffee as option I room”
“Asked for bathroom to be cleaned after leaky toilet on Friday”
“Staff does the minimum and no more”
“No breakfast”
Overview
This Extended Stay America - Amarillo - West is located in Amarillo and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Amarillo is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Cadillac Ranch , the Route 66 and the Harrington Regional Medical Center.
Traveller reviews
Kemran
couple
November 26, 2025
I was denied check-in, saying there were no available rooms. Even though the hotel confirmed my reservation.
Eletra Edda
solo_traveller
June 11, 2025
“No one to oprn the door: lost all my money😡”
They never let me in. No one showed up even knowing I would arrive late
Kerry
family_with_children
June 27, 2024
“Clean Budget Motel”
It was very close to what we needed.
TAMARA
solo_traveller
December 4, 2023
“Horrible experience. Will be contacting corporate for refund.”
Room wasn’t clean. Roach in bathroom. Bugs crawling on bed.
ROBERT
extended_group
May 1, 2023
“Avoid. No extended stay”
No breakfast. No coffee. No coffee as option I room. You only get what you bring with you. My room had leaking toilet issue that maintenance didn’t fix on Friday so was acceptable over weekend. For an extended stay no cups, plates, silverware, etc… only coffee available was what our group bought and brewed in employee break Room- toilet leaked- maintenance did not fix on Friday. Continued on Saturday and Sunday since no maintenance on weekends. Asked for bathroom to be cleaned after leaky toilet on Friday. Took dirty towels and that’s it. No clean towels. Staff does the minimum and no more.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Free parking, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Laundry, 24-hour front desk, Vending machine (drinks), Vending machine (snacks)
Queen Studio - Non-Smoking
A kitchen and separate dining area is provided in this room.
Studio with 1 King Bed - Non-Smoking
A kitchen and separate dining area is provided in this room.
Studio with 2 Double Beds - Non-Smoking
A kitchen and separate dining area is provided in this room.
Hotel Policies
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