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Extend-a-Suites - Extended Stay, I-40 Amarillo West

Hotel

3411 I-40 West

hotel
hotel

Why people book this hotel

Comfortable rooms
6 mentions

Front desk lady was nice Beds were reasonably comfortable

I never checked in because front desk was asleep and chose to lock to door

Clean rooms
3 mentions

However, bathe was not clean, I couldn't get the shower to work

The room was well decorated, clean and comfortable

Friendly staff
2 mentions

This place does not look like the pictures the gym doesn’t work the Pool is clos…

In 3rd room I looked in to find 1 that was not disgusting (woman at check in was…

Good value
2 mentions

They renovating the past and it was reflected in the price

The price was cheap, but it was awful

Pool
1 mentions

Overview

Extend-a-Suites in Amarillo features a seasonal outdoor swimming pool, a fitness centre, free parking and free WiFi. A complimentary hot continental breakfast buffet is provided. Every room has a flat-screen TV with cable channels and is equipped with a private bathroom with a bath. For weekly and monthly guests, rooms include a kitchen with a full-size refrigerator and microwave. The hotel include a business centre, meeting rooms, newspapers, fax machine and a photocopier. A mini market is located onsite. A poolside DJ plays music on select days. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. The reception staff can advise guests on the local attractions and restaurants that Amarillo offers. Canyon is 24 km from Extend-a-Suites, Downtown Amarillo is located less than 6 km from the property and airport is about 16 km away.

Traveller reviews

M

Miln

solo_traveller

October 11, 2024

1

They renovating the past and it was reflected in the price. However, bathe was not clean, I couldn't get the shower to work. The tap dripped all night, and when I went to check out in the morning, the woman in the office made me wait 3 minutes while she attended to her phone. Come on, do better than this

A

Angela

family_with_children

June 17, 2024

1

DO NOT STAY HERE! The plumbing was awful and the manager/owner will not get it fixed.

The price was cheap, but it was awful!You get what you pay for.

D

Daniella

extended_group

June 14, 2024

1

Nothing

A

Andy

solo_traveller

June 1, 2024

4

Cheapest place in town. Okay for a stop over.

Cheapest place in Amarillo. The room was well decorated, clean and comfortable. Good shower.

A

Andy Walker

solo_traveller

March 21, 2024

4

Cheapest place in town. Okay for a stop over.

Cheapest place in Amarillo. The room was well decorated, clean and comfortable. Good shower.

D

DEVEN

couple

October 17, 2023

1

Disturbing and comfrtless

Nothing this place is horrible. I would suggest taking it off your site

A

andrew

couple

October 9, 2023

3

Front desk lady was nice Beds were reasonably comfortable

B

Bryce

extended_group

September 18, 2023

1

Front desk should always be available 24hrs a day.

I never checked in because front desk was asleep and chose to lock to door. After calling multiple times I gave up and went next door. Luckily they were awake and had a 24hr front desk.

A

Annika

family_with_children

August 17, 2023

1

Not worth it, very dissapointing.

Dissapointing. We were totally let down. We arrived and there were already some people at the front desk complaining. We checked in, they gave us a room that was completely full of humidity and with a really strong horrible smell. We asked to change rooms because of allergies in our family and the response was all the rooms were currently in the same status. The tap of the sink did not work correctly, only my dad took a shower, the towels in bad condition and the bathroom was not nice and way to small. The curtains looked dirty and had a really strong smell.

A

Annika

family_with_children

August 17, 2023

1

Not worth it, very dissapointing.

Dissapointing. We were totally let down. We arrived and there were already some people at the front desk complaining. We checked in, they gave us a room that was completely full of humidity and with a really strong horrible smell. We asked to change rooms because of allergies in our family and the response was all the rooms were currently in the same status. The tap of the sink did not work correctly, only my dad took a shower, the towels in bad condition and the bathroom was not nice and way to small. The curtains looked dirty and had a really strong smell.

A

Annika

family_with_children

August 17, 2023

1

Not worth it, very dissapointing.

Dissapointing. We were totally let down. We arrived and there were already some people at the front desk complaining. We checked in, they gave us a room that was completely full of humidity and with a really strong horrible smell. We asked to change rooms because of allergies in our family and the response was all the rooms were currently in the same status. The tap of the sink did not work correctly, only my dad took a shower, the towels in bad condition and the bathroom was not nice and way to small. The curtains looked dirty and had a really strong smell.

D

Denisse

solo_traveller

August 13, 2023

1

This place does not look like the pictures the gym doesn’t work the Pool is closed there is cucarachas everywhere and every single room of that hotel looks like a crime scene the only good part about it was the people at the front desk there were helpful and move me to what they call a better room closer to the front desk because I was scared for my life

A

Anton

couple

August 11, 2023

3

Way beneath our expectations. We had paid for the room, took our loss and went to another hotel.

The reception and outside looked nice.

G

Greg Beckham

family_with_children

August 10, 2023

4

It was bad. They should start a maintenance plan and not advertise things they don’t have..:

In 3rd room I looked in to find 1 that was not disgusting (woman at check in was helpful!), we found comfortable beds and AC worked!

K

Keith

solo_traveller

July 27, 2023

1

Horrible if I ever travel back through Amarillo I’ll be sure not to book with this hotel !

The hotel wasn’t clean and the room had stains on the floor and the sink wasn’t clean. The bathroom wasn’t clean and the shower had hair in it still. The bedroom didn’t even have soap neither did the front lobby. The hotel also had roaches so it was very clear maintenance and cleanliness wasn’t practiced very well if any at all !

K

Keith

solo_traveller

July 27, 2023

1

Horrible if I ever travel back through Amarillo I’ll be sure not to book with this hotel !

The hotel wasn’t clean and the room had stains on the floor and the sink wasn’t clean. The bathroom wasn’t clean and the shower had hair in it still. The bedroom didn’t even have soap neither did the front lobby. The hotel also had roaches so it was very clear maintenance and cleanliness wasn’t practiced very well if any at all !

K

Keith

solo_traveller

July 27, 2023

1

Horrible if I ever travel back through Amarillo I’ll be sure not to book with this hotel !

The hotel wasn’t clean and the room had stains on the floor and the sink wasn’t clean. The bathroom wasn’t clean and the shower had hair in it still. The bedroom didn’t even have soap neither did the front lobby. The hotel also had roaches so it was very clear maintenance and cleanliness wasn’t practiced very well if any at all !

W

Williiam

solo_traveller

July 25, 2023

1

Not a great experience, to say the least.

This hotel was not anywhere close to how it was presented online. However, it was late, and I needed to sleep. I went ahead with the reservation, but after reviewing the room, knew I couldn't stay there. There were even bed bugs. I had to leave. I asked for a refund and because I booked through booking.com, the hotel employee said I had to go through them. No refund from them either. I will never stay here nor go through booking.com again.

W

Williiam

solo_traveller

July 25, 2023

1

Not a great experience, to say the least.

This hotel was not anywhere close to how it was presented online. However, it was late, and I needed to sleep. I went ahead with the reservation, but after reviewing the room, knew I couldn't stay there. There were even bed bugs. I had to leave. I asked for a refund and because I booked through booking.com, the hotel employee said I had to go through them. No refund from them either. I will never stay here nor go through booking.com again.

M

Mohammad

family_with_children

July 25, 2023

3

not good

front desk person

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Lower bathroom sink

Activities

Fitness centre

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

WiFi available in all areas, Non-smoking rooms, Pets allowed, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area, Heating, Minimarket on site, Indoor fireplace, Bicycle parking

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Outdoor pool, Outdoor pool (seasonal)

Parking

Parking, Free parking, Parking on site, Accessible parking

Physical distancing

Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Swimming pool

Safety & security

Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed

Self check-in

Check-in kiosk in the lobby

Services

Meeting/banquet facilities, Business centre, Vending machine (drinks), Vending machine (snacks), Daily housekeeping

Deluxe Room with a King Bed - Non-Smoking

This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 28 1 bedroom0
Deluxe Room with a King Bed (Handicapped) - Non-Smoking

This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 28 1 bedroom0
Deluxe Room with Two Full Beds - Non-Smoking

This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 31 1 bedroom0
Executive Room with a King Bed - Non-Smoking

This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 37 1 bedroom0
Extended Stay Deluxe Room with a King Bed - Non-Smoking

This double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Max 2 guests 28 1 bedroom0
Extended Stay Deluxe Room with Two Full Beds - Non-Smoking

This double room features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 31 1 bedroom0
Executive Suite

This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max 2 guests 37 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:00
Check-outFrom 08:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note: this property does not accept reservations from local residents.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 12, 2024, 4:01 AM

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