Extend-a-Suites - Extended Stay, I-40 Amarillo West
3411 I-40 West
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Why people book this hotel
“Front desk lady was nice Beds were reasonably comfortable”
“I never checked in because front desk was asleep and chose to lock to door”
“However, bathe was not clean, I couldn't get the shower to work”
“The room was well decorated, clean and comfortable”
“This place does not look like the pictures the gym doesn’t work the Pool is clos…”
“In 3rd room I looked in to find 1 that was not disgusting (woman at check in was…”
“They renovating the past and it was reflected in the price”
“The price was cheap, but it was awful”
Overview
Extend-a-Suites in Amarillo features a seasonal outdoor swimming pool, a fitness centre, free parking and free WiFi. A complimentary hot continental breakfast buffet is provided. Every room has a flat-screen TV with cable channels and is equipped with a private bathroom with a bath. For weekly and monthly guests, rooms include a kitchen with a full-size refrigerator and microwave. The hotel include a business centre, meeting rooms, newspapers, fax machine and a photocopier. A mini market is located onsite. A poolside DJ plays music on select days. Speaking English and Spanish at the 24-hour front desk, staff are ready to help around the clock. The reception staff can advise guests on the local attractions and restaurants that Amarillo offers. Canyon is 24 km from Extend-a-Suites, Downtown Amarillo is located less than 6 km from the property and airport is about 16 km away.
Traveller reviews
Miln
solo_traveller
October 11, 2024
They renovating the past and it was reflected in the price. However, bathe was not clean, I couldn't get the shower to work. The tap dripped all night, and when I went to check out in the morning, the woman in the office made me wait 3 minutes while she attended to her phone. Come on, do better than this
Angela
family_with_children
June 17, 2024
“DO NOT STAY HERE! The plumbing was awful and the manager/owner will not get it fixed.”
The price was cheap, but it was awful!You get what you pay for.
Daniella
extended_group
June 14, 2024
Nothing
Andy
solo_traveller
June 1, 2024
“Cheapest place in town. Okay for a stop over.”
Cheapest place in Amarillo. The room was well decorated, clean and comfortable. Good shower.
Andy Walker
solo_traveller
March 21, 2024
“Cheapest place in town. Okay for a stop over.”
Cheapest place in Amarillo. The room was well decorated, clean and comfortable. Good shower.
DEVEN
couple
October 17, 2023
“Disturbing and comfrtless”
Nothing this place is horrible. I would suggest taking it off your site
andrew
couple
October 9, 2023
Front desk lady was nice Beds were reasonably comfortable
Bryce
extended_group
September 18, 2023
“Front desk should always be available 24hrs a day.”
I never checked in because front desk was asleep and chose to lock to door. After calling multiple times I gave up and went next door. Luckily they were awake and had a 24hr front desk.
Annika
family_with_children
August 17, 2023
“Not worth it, very dissapointing.”
Dissapointing. We were totally let down. We arrived and there were already some people at the front desk complaining. We checked in, they gave us a room that was completely full of humidity and with a really strong horrible smell. We asked to change rooms because of allergies in our family and the response was all the rooms were currently in the same status. The tap of the sink did not work correctly, only my dad took a shower, the towels in bad condition and the bathroom was not nice and way to small. The curtains looked dirty and had a really strong smell.
Annika
family_with_children
August 17, 2023
“Not worth it, very dissapointing.”
Dissapointing. We were totally let down. We arrived and there were already some people at the front desk complaining. We checked in, they gave us a room that was completely full of humidity and with a really strong horrible smell. We asked to change rooms because of allergies in our family and the response was all the rooms were currently in the same status. The tap of the sink did not work correctly, only my dad took a shower, the towels in bad condition and the bathroom was not nice and way to small. The curtains looked dirty and had a really strong smell.
Annika
family_with_children
August 17, 2023
“Not worth it, very dissapointing.”
Dissapointing. We were totally let down. We arrived and there were already some people at the front desk complaining. We checked in, they gave us a room that was completely full of humidity and with a really strong horrible smell. We asked to change rooms because of allergies in our family and the response was all the rooms were currently in the same status. The tap of the sink did not work correctly, only my dad took a shower, the towels in bad condition and the bathroom was not nice and way to small. The curtains looked dirty and had a really strong smell.
Denisse
solo_traveller
August 13, 2023
This place does not look like the pictures the gym doesn’t work the Pool is closed there is cucarachas everywhere and every single room of that hotel looks like a crime scene the only good part about it was the people at the front desk there were helpful and move me to what they call a better room closer to the front desk because I was scared for my life
Anton
couple
August 11, 2023
“Way beneath our expectations. We had paid for the room, took our loss and went to another hotel.”
The reception and outside looked nice.
Greg Beckham
family_with_children
August 10, 2023
“It was bad. They should start a maintenance plan and not advertise things they don’t have..:”
In 3rd room I looked in to find 1 that was not disgusting (woman at check in was helpful!), we found comfortable beds and AC worked!
Keith
solo_traveller
July 27, 2023
“Horrible if I ever travel back through Amarillo I’ll be sure not to book with this hotel !”
The hotel wasn’t clean and the room had stains on the floor and the sink wasn’t clean. The bathroom wasn’t clean and the shower had hair in it still. The bedroom didn’t even have soap neither did the front lobby. The hotel also had roaches so it was very clear maintenance and cleanliness wasn’t practiced very well if any at all !
Keith
solo_traveller
July 27, 2023
“Horrible if I ever travel back through Amarillo I’ll be sure not to book with this hotel !”
The hotel wasn’t clean and the room had stains on the floor and the sink wasn’t clean. The bathroom wasn’t clean and the shower had hair in it still. The bedroom didn’t even have soap neither did the front lobby. The hotel also had roaches so it was very clear maintenance and cleanliness wasn’t practiced very well if any at all !
Keith
solo_traveller
July 27, 2023
“Horrible if I ever travel back through Amarillo I’ll be sure not to book with this hotel !”
The hotel wasn’t clean and the room had stains on the floor and the sink wasn’t clean. The bathroom wasn’t clean and the shower had hair in it still. The bedroom didn’t even have soap neither did the front lobby. The hotel also had roaches so it was very clear maintenance and cleanliness wasn’t practiced very well if any at all !
Williiam
solo_traveller
July 25, 2023
“Not a great experience, to say the least.”
This hotel was not anywhere close to how it was presented online. However, it was late, and I needed to sleep. I went ahead with the reservation, but after reviewing the room, knew I couldn't stay there. There were even bed bugs. I had to leave. I asked for a refund and because I booked through booking.com, the hotel employee said I had to go through them. No refund from them either. I will never stay here nor go through booking.com again.
Williiam
solo_traveller
July 25, 2023
“Not a great experience, to say the least.”
This hotel was not anywhere close to how it was presented online. However, it was late, and I needed to sleep. I went ahead with the reservation, but after reviewing the room, knew I couldn't stay there. There were even bed bugs. I had to leave. I asked for a refund and because I booked through booking.com, the hotel employee said I had to go through them. No refund from them either. I will never stay here nor go through booking.com again.
Mohammad
family_with_children
July 25, 2023
“not good”
front desk person
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Breakfast takeaway containers, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Non-smoking rooms, Pets allowed, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area, Heating, Minimarket on site, Indoor fireplace, Bicycle parking
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Outdoor pool (seasonal)
Parking
Parking, Free parking, Parking on site, Accessible parking
Physical distancing
Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Swimming pool
Safety & security
Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed
Self check-in
Check-in kiosk in the lobby
Services
Meeting/banquet facilities, Business centre, Vending machine (drinks), Vending machine (snacks), Daily housekeeping
Deluxe Room with a King Bed - Non-Smoking
This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Room with a King Bed (Handicapped) - Non-Smoking
This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Room with Two Full Beds - Non-Smoking
This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Executive Room with a King Bed - Non-Smoking
This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Extended Stay Deluxe Room with a King Bed - Non-Smoking
This double room features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Extended Stay Deluxe Room with Two Full Beds - Non-Smoking
This double room features air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.
Executive Suite
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Hotel Policies
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