Viejas Casino & Willows Hotel
5000 Willows Road
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Why people book this hotel
“Very good staff”
“The staff were so accommodating, rooms were spotless, restaurants reasonably pri…”
“The place is clean and the staff is good”
Overview
Viejas Casino & Willows Hotel is a proud recipient of the AAA Four Diamond award. This resort is exclusively for adults 21 years or older and features world-class gaming with thousands of slot machines, exciting table games including blackjack, baccarat, and pai gow, a modern and elegant bingo room, and an off-track betting facility. Viejas Casino & Willows Hotel also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse, Baron Long Bar and Grill, Ginger Noodle House, and the Café. Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area. The adult-only tower at Viejas Casino & Willows Hotel, Willows Hotel & Spa, offers an additional 159 VIP suites, luxury spa facilities, saltwater pools, and a newly expanded gaming area. The beautiful Viejas Outlets, located across the street from the casino, offer visitors of all ages a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor skating rink.
Traveller reviews
Elizabeth
couple
January 19, 2026
“Great hotel”
Loved everything about this hotel. The staff were so accommodating, rooms were spotless, restaurants reasonably priced.
Moaen
couple
April 30, 2025
Very good staff
Castillo
couple
January 18, 2024
“It was a bit boring.”
The place is clean and the staff is good.
Elaine
family_with_children
November 21, 2023
“The staff was pleasant.”
Internet was sketchy, off more than on.
JOHN
couple
November 15, 2023
That I was left a to envelope for room tip cleaning however since our room was not until cleaned after we checked out had I had the service once a day like before Covid I would have left a tip
Facilities
Activities
Fitness centre, Casino, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Bowling, Evening entertainment, Beauty Services, Facial treatments, Manicure, Pedicure, Hair cut, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Fitness/spa locker rooms, Bingo
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning
Food & Drink
Special diet menus (on request), Wine/champagne, Coffee house on site, Restaurant, Bar, Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Air conditioning, Designated smoking area, Adult only, Non-smoking rooms, Lift, Facilities for disabled guests, Safety deposit box, Heating, Allergy-free room
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Outdoor pool (seasonal), Garden
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Pool and wellness
Heated pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Swimming Pool
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests
Services
Shuttle service, ATM/cash machine on site, Vending machine (drinks), Express check-in/check-out, Business centre, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out, Shuttle service (free), Fax/photocopying, Luggage storage, Valet parking, Tour desk
Deluxe King - Adult Only 21+ (Viejas Hotel)
A flat-screen cable TV, seating area with a sofa, and iPod docking station are featured in this room. A small fridge and coffee-making facilities are provided.
Deluxe 2 Queens - Adult Only 21+ (Viejas Hotel)
A flat-screen cable TV, seating area with a sofa, and iPod docking station are featured in this room. A small fridge and coffee-making facilities are provided.
Signature Suite King - Adult Only 21+ (Willows Hotel)
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Hotel Policies
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