Great location and the staff were so helpful and kind. They picked us up from the airport in a really nice car and super affordable price too. Heaps of good food and cafes nearby too.

“Central location, nice and clean rooms, staff very friendly and willing to help”

“Very good”

Services mind

“Well located, unfussy place to stay in heart of Almaty”

Very attentive service when I arrived. Situated in a pleasant neighbourhood with good bars and restaurants around. Very robust wifi

Great location, intimate scale

“Centrally located hotel”

Very nice staff, very nice location, a fantastic bed. They booked a taxi for me from the airport and to the airport. The bathroom was huge and clean. There was bottled water available from dispensers in the lobby. Supposedly, you could order an espresso from the hotel, although I didn't do it. The bed was very comfy. There's a safe in the room. The location is fairly central. Overall, I had a nice stay.

very friendly and helpful staff. very comfortable room. great location. great restaurant below.

“Pretty much the perfect stay. The staff were wonderful and were very accommodating with our requests”

The staff were amazing. They were so helpful and assisted us with storing luggage and accommodating our requests.

“Friendly & helpful staff, clean & cozy rooms, great location!”

Staff is super friendly and helpful, everything clean and great location. and thanks for the flexibility to rearrange our travel dates!! :)

“People who can’t handle stairs should not book this place. It didn’t bother us and the location was great.”

Staff were lovely

A very central location. Nice stuff!

Big room and nice view of the main street

“Excellent location. Staff are very friendly and helpful too.”

“Exceptional hospitality!”

The genuine hospitality of the staff. Morning alarm at 3:30 am came with a hot cup of coffee. Outstanding..!

Quiet hotel in a central location. The staff were friendly and exceptionally helpful, and the room was clean and well equipped. Would come back here anytime.

staff behaviour

“Great accomodation in Almaty!”

Hotel is comfortable and has a cosy vibe to it. Heater works great and toilet has good heating too during winter. Staff are very friendly. There is a nice balcony with a view. Water dispenser everywhere. Highly recommended.

I recommend this hotel for every torurist, who wants to stay in Almaty in a good price-value, The location was comfortable, the staff was very friendly!

“Perfect small hotel in a great location”

Very clean hotel in a perfect location. There are few rooms only as it used to be an apartment (two apartments actually). My room #1 was very quiet as it overlooked the inner yard but the neighborhood is very lively. Staff very helpful and nice. The hotel doesnt serve breakfast but there is an agreement with the restaurant downstairs where you can have it (i think there is a 10% discount for the guests, i might be mistaken as i was in a hurry) It is not a typical hotel in a way how hotels are usually organized (some people are complaining about the absence of an elevator as it is situated on a 3rd floor) but you have everything you need, the nice young man Igor helped me with the luggage up&down, there is a 24/7 huge supermarket 1 minute walking distance and it is a good value for the money. Besides it is nice to feel a different vibe sometimes as if you are a guest in someone’s home.

“Clean room, great location and staff!”

Great location( centre, close to supermarket , restaurants etc)and very helpful and friendly staff! Clean room.