Hotel Sercotel Ciutat D'Alcoi
Colón, 1
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Why people book this hotel
“This time we had breakfast which was sufficient and tasty 😋”
“Nice breakfast and nice service”
“The staff were friendly, kind and helpful”
“We love the hotel and the staff”
“Following a long drive from San Sebastián, on route to our home in Southern Spai…”
“Room was very comfortable, what more could you ask for”
“The hotel is centrally located, with good breakfast, the only downside is insuff…”
“The hotel was immaculate, in a good location yet it was very quiet”
“Very comfortable and clean hotel with a delicious breakfast”
“Clean and close to town”
“There is a big spacious car park under the hotel, which is unusual in Spain”
“The hotel has a large parking garage with electric vehicle charging”
Overview
Hotel Ciutat D'Alcoi is located in central Alcoy, near the town's shopping area. It offers avant-garde design, a fitness centre with hot tub, and rooms with minibar and satellite TV. The stylish rooms at Hotel Ciutat D'Alcoi are equipped with air conditioning and WiFi connection. They also have special cold-light reading lamps, and the private bathrooms come with a hairdryer. Alcoy is 12 km from the viewpoint of Puerto de la Carrasqueta. Alicante Airport is an hour’s drive away.
Traveller reviews
Denitsa
family_with_children
June 20, 2026
I traveled with my baby and they had provided a baby kit- shower gel, body lotion, comb, toothbrush and toothpaste, sponge duck and pastels.
Kseniya
family_with_children
June 15, 2026
Very comfortable and clean hotel with a delicious breakfast. The staff were friendly, kind and helpful.
Myriam
solo_traveller
April 24, 2026
“Stunning premises, large rooms, the staff is a remarkable we had the pleasure to be hosted by Anastasia who is a true de”
Absolutely EVERYTHING!! Stunning
Myriam
couple
April 24, 2026
“Fabulous building, very well refurbished while maintaining the essence of the old construction. Large room very well mad”
Through booking
Kathryn may
solo_traveller
April 16, 2026
We have stayed there before which is why we returned. We love the hotel and the staff. This time we had breakfast which was sufficient and tasty 😋.
Maksym
extended_group
April 2, 2026
“Really nice hotel, will come back!”
We liked everything. Really good level of the hotel. Nice breakfast and nice service.
David
couple
March 28, 2026
A very convenient place to stay close to the city centre
Elisa
couple
March 7, 2026
“Great breakfast and a room with a view”
Following a long drive from San Sebastián, on route to our home in Southern Spain, this modern hotel, located in a repurposed industrial building, provides a striking and extremely comfortable base from where we could enjoy a pleasant evening in the attractive city of Alcoi. Our inclusive breakfast with panoramic views surpassed expectations.
Melvyn
couple
March 5, 2026
“Good value”
Lovely breakfast with helpful staff
olivier
solo_traveller
February 25, 2026
“Not worth and definitely not a 4* !”
Not a lot
Lisa
couple
February 16, 2026
“Great Stay”
Excellent stay, very close to all services, restaurants, shops, supermarkets. Staff were extremely helpful. Room was very comfortable, what more could you ask for!
Saul
couple
February 8, 2026
“well located modern and comfortable hotel close to the centre of Alcoy”
Very comfortable modern room with a spectacular view over the "canyon". The beds were very comfortable, and the bathroom was well designed with nice extras. There is a big spacious car park under the hotel, which is unusual in Spain.
Maria
couple
February 8, 2026
“Lovely stay”
Clean and close to town
Javier Eloy
couple
January 31, 2026
Always great!
Martin
couple
January 29, 2026
The hotel is centrally located, with good breakfast, the only downside is insufficient sound proofing. The hotel has a large parking garage with electric vehicle charging.
Darius
couple
January 26, 2026
Very nice hotel, delicious breakfast
Sara
couple
January 23, 2026
“Very pleasant comfortable stay in Alcoi!”
The hotel was immaculate, in a good location yet it was very quiet. Very nice breakfast, good value.
Warren
solo_traveller
January 20, 2026
“It was just ok nothing special wifi bad breakfast not worth paying if included then ok location good”
the lady on reception during the day was great she tried everything to get the wifi working the other staff were ok location is great many restaurants around
Sonia
extended_group
January 19, 2026
Comfortable room, professional and helpful staff. They were able to store our bicycles. Good breakfast with plenty of choice.
Lily
couple
January 5, 2026
“short but sweet.”
We were travelling from Malaga to Tortosa and needed somewhere to stop over, the room was perfect, clean, tidy and the staff were very helpful in perfect English.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Kid meals, Wine/champagne, Coffee house on site, Breakfast options, Restaurant, Breakfast in the room, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Bicycle parking, WiFi available in all areas, Non-smoking throughout, Air conditioning, Safety deposit box, Soundproof rooms, Heating, Allergy-free room, Facilities for disabled guests, Family rooms, Lift, Pets allowed, Non-smoking rooms
Internet
Internet services, Free WiFi, WiFi
Parking
Parking garage, Accessible parking, Parking on site, Private parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Self check-in
Passport/ID information collected online before you arrive
Services
Pet basket, Pet bowls, Express check-in/check-out, Ironing service, Airport shuttle, Business centre, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Concierge service, Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Packed lunches, Tour desk
Transport
Airport pick up, Airport drop off
Family Room
The family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.
Deluxe Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Double Room
This air-conditioned room is located in the modern part of the hotel. It features a minibar and a TV with more that 20 channels. The private bathroom comes with a hairdryer and free toiletries. This room has a music sound system, a safe and a 24-hour room service. Wi-Fi is available for an extra cost.
Superior Double Room
This spacious, air-conditioned room features stylish décor, and some rooms have a sloping ceiling. Some also have a private balcony. All Superior Rooms come with a minibar and a TV with more that 20 channels. The private bathroom comes with a hairdryer and free toiletries. This room has a music sound system, a safe and a 24-hour room service. Wi-Fi is available for an extra cost.
Deluxe Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The twin room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV. The unit offers 2 beds.
Superior Twin Room
The twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room offers a minibar, a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit offers 2 beds.
Twin Room
Offering free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Hotel Policies
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