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Hotel Gergana - Ultra All Inclusive

Hotel

Albena

hotel
hotel

Why people book this hotel

Friendly staff
11 mentions

The staff nice

Reception staff very polite helpful

Great location
9 mentions

Gergana complex located right on the beachfront, next to Baltata national reser…

Great location of the hotel with amazing view The beach is clean

Comfortable rooms
9 mentions

We had a problem with the electric lights in the room and they called the techni…

Very comfortable mattresses

Clean rooms
3 mentions

Clean and immaculate rooms, pools, and outside spaces

Pool
2 mentions
Breakfast available
1 mentions

Good breakfast and great variety of dishes for lunch and dinner

Overview

Beachfront and overlooking the sea, Hotel Gergana - Ultra All Inclusive is located in the resort of Albena and next to the Balata Reserve. It offers Ultra all-inclusive and dine around meal services, as well as an outdoor pool. Free WiFi is available. 1 umbrella and 2 sun loungers per room by the pool are included in the price. 1 umbrella and 2 sun loungers per room on the beach starting from the 3rd line from the sea are offered for in the price. Guests of the property can benefit from theme evening menus and special barbecue evenings in the restaurant. Refreshing drinks and a magnificent view of the surrounding reserve are at guests' disposal in the lobby bar. All rooms at the property feature a balcony, cable TV, air conditioning, a desk and a minibar. Bathrooms are equipped with a bath or a shower and a hairdryer. A diverse entertaining programme is provided for guests 6 days a week, including evening shows and live music. An umbrella and 2 sun beds are included in the room rate. Varna Airport is reachable within 41 km.

Traveller reviews

B

Brain Insiders

family_with_children

May 3, 2026

6

I may come back for a good offer, but only for sea view room.

The food was good and diverse. The staff nice. We had a problem with the electric lights in the room and they called the technician, after one hour still trying to repair the issue, I asked for room changed and I received upgrade, room with sea view (which was not available on Booking when I made the reservation). The manager was nice.

S

Steve

couple

September 29, 2025

9

Very good inclusive experience. Good food and drinks.

M

Marius Cristian

family_with_children

September 8, 2025

9

Amazing

Everything was amazing! Reception staff very polite helpful!

C

Clara

couple

July 20, 2025

8

It was nice, relaxing There's not much to do, just tan, sleep, good food, and swim in clean water. I recommend

The noise of the frogs was disturbing in the natural park, mini Delta 😁

G

Georgi Valkov

couple

July 14, 2025

9

Food exceeded my expectations significantly. Very comfortable mattresses! Staff was very friendly.

M

Mirica

couple

July 5, 2025

2

Looks bad and old. Smells bad and old. The furniture was rusty. Tried to contact them via phone and booking.com but they did not answer. Very poor service. Would not recommend.

K

Krasimir

family_with_children

June 24, 2025

10

Perfectly organised hotel making your stay absolutely comfortable and enjoyable! Highly recommended!

Gergana complex located right on the beachfront, next to Baltata national reserve providing beautiful view,with spotlessly clean and modern rooms, with so friendly and helpful staff, with facilities that are perfectly organised by obviously real professionals, (bid enough pool,huge own beach,outside bars, lobby bar,restaurant inside or outside with huge variety of food choices that all this were never overcrowded ) gave us the best moments of our summer holiday! Such a beautiful place! Highly recommended!

S

Stanley

family_with_children

September 30, 2024

10

Great value for money

Great location of the hotel with amazing view The beach is clean. The rooms were clean with towels changed every day. Good breakfast and great variety of dishes for lunch and dinner.

M

Mariya

family_with_children

September 21, 2024

10

Everything was perfect!!! We will visit the hotel next year for sure!

Everything!!

S

Sergiu

family_with_children

September 5, 2024

6

Lower than expected.

The location is well placed, next to the sea. Room with a view at sea is a great plus. Lots of food included, but very low quality.

P

Patricia

couple

August 19, 2024

8

Relaxing qnd nice

Fantastic location, great and friendly staff and the food was great

S

Stefan

family_with_children

July 25, 2024

10

Great for families with children

This was my third stay at Gergana. Happy to say it’s now Ultra All inclusive, and the beverages are better, compared to 2019 and 2021. I’ve been upgraded to a sea view room for free, which was really nice. The food and the services remained the same: top notch.

L

Latchezar

family_with_children

July 16, 2024

10

Yes, top class!

The staff is kind and polite, always eager to help. They provide excellent, highest-quality service, excellent meals, and excellent drinks. Clean and immaculate rooms, pools, and outside spaces. It was a really delightful and comfortable stay.

E

Eline

family_with_children

June 15, 2024

8

The staff was so helpfull and friendly and the location superb, a beautiful sandy beach and on the other side surrounded by lovely nature and wildlife. A very quiet environment which we loved. Aftef a few small problems the kind manager gave us a free upgrade so we could stay at the newer part of the hotel in a wonderful suite, very luxurous and stunning view!

L

Ligita

extended_group

June 11, 2024

8

Location next to the beach.

T

tsvetelina

family_with_children

September 20, 2023

10

The hotel was exceptional, we felt pampered at every step from start to finish, lovely warm staff, helpful and attentive, abundant delicious food, there was a programme and something for everyone - we did music quizzes, dance shows, water aerobics, you name it. Very relaxing location as close to nature as can be, we even saw a nutria coming to greet us from the pond.

K

Kirilov

couple

August 28, 2023

9

The location in excellent the food was delicious the staff was friendly

N

NICOLETA

extended_group

August 17, 2023

1

Disappointing to the core.

Nothing

K

Krasimira

family_with_children

July 28, 2023

1

The worst stay in my life

People that work there. Poor people!

S

Senol

couple

July 17, 2023

8

Unlimited food and drinks ,staff behavior, beach , room

Facilities

Activities

Tennis court, Fitness centre, Massage, Children's playground, Billiards, Table tennis, Darts, Horse riding, Private beach area, Entertainment staff, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Water park, Tennis equipment, Beauty Services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Themed dinner nights, Aerobics, Beach

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Kids' outdoor play equipment

Food & Drink

Kid meals, Kid-friendly buffet, Special diet menus (on request), Snack bar, Restaurant, Bar, Breakfast options, Wine/champagne

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Air conditioning, Designated smoking area, Minimarket on site

Internet

Free WiFi, WiFi, Internet services

Outdoors

Terrace, Outdoor pool, Outdoor pool (seasonal), Outdoor furniture

Parking

Parking, Street parking, Parking on site

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Water slide, Sun loungers or beach chairs, Sun umbrellas, Pool/beach towels, Pool bar, Kids' pool, Swimming pool

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests

Services

Shuttle service, Shared lounge/TV area, Daily housekeeping, Currency exchange, Ironing service, Barber/beauty shop, Laundry, 24-hour front desk, ATM/cash machine on site, Shuttle service (free), Luggage storage, Car hire, Fax/photocopying

Double Room with Bunk Bed and River View

This double room's standout feature is the private pool. Boasting a terrace, this double room also offers air conditioning, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.

Max 4 guests 15 1 bedroom0
Double Room with Park View

Air-conditioned room with a satellite TV, minibar and a balcony.

Max 3 guests 12 1 bedroom0
Double or Twin Room with Sea View

Air-conditioned room with a satellite TV, minibar and a sea-view balcony.

Max 4 guests 12 1 bedroom0

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThe hotel is situated in a walking zone and autos are not allowed. You can use a free shuttle bus Mura-Gergana-Mura 24/7.
Last updated: Apr 9, 2024, 10:45 PM

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