Grand Palladium White Sand Resort & Spa - All Inclusive
Crta. Chetumal Km 259,5
View on map and nearby hotels
10 nights, 2 adults
USD$6,592.02
Includes taxes and charges
10 nights, 2 adults
USD$6,592.02
Includes taxes and charges
Why people book this hotel
“Staff were exceptional and this is what made the holiday”
“To begin with, our check in at reception with Angel was already off to a good st…”
“Beautiful location and hotel is beautiful”
“Food was great, location out of this world, but the staff at Palladium were beyo…”
“VIP service the whole time foe a reasonable price”
“huge rooms, very comfortable bed, lovely shower and jacuzzi bath”
Overview
Grand Palladium White Sand Resort & Spa is built on an estate of over 300 acres (121 hectares) , right on the sea front and near a superb access to the beach. Located only 20 minutes from Playa del Carmen and 7 minutes from the village of Akumal. It is important to point out that the resort was constructed respecting the flora and fauna of the area, with all buildings blending into the surroundings. The design is an example of how the most modern and luxurious facilities can be built in perfect harmony with the natural environment of the area.
Traveller reviews
AtellaE
couple
February 3, 2026
“Exceptional staff, lovely romantic stay”
Beautiful location and hotel is beautiful. Staff were exceptional and this is what made the holiday. Enjoyed the little boat ride around the complex. Appreciated the facilities, tennis, shuttleboard, mini golf at no additional expense. The restaurants that we attended were also good.
Collin
couple
January 12, 2026
“An amazing stay with super service”
Our stay in the Grand Palladium White Sands has been wonderful. To begin with, our check in at reception with Angel was already off to a good start, even after having some trouble with our paying, he was so patient and helpful, but overall very kind to us. We were lucky enough to get an upgrade, which made our stay even better. Booking our restaurants ahead the night we arrived, helped us enjoy a lot of the gastronomy the hotel has to offer, which overall was very good. Special thanks to Alan, from the Portofino restaurant, and to David from Sumptuori. Also, in our last dinner at the Sumptuori, the manager surprised us with an instant picture he took from us at the beginning of the dinner, which was later served on top of our dessert as a memory. Further we also had some great activities that we booked through our concierge Cielo and David, whose attention was extraordinary, and made us feel so happy and thankful to have them. Shoutout to the cat that lives in the building that waited for us to get home every night, Kevin. And to the people of palladium entertainment, Alessandra, Donaldo, David, Ricardo, and the others, whose activities and energy were contagious and made us have a good time. Also to the other people who were not mentioned in this review, thank you so much for the experience, if we had to say one thing which was the best it has to be the service, therefore thank you to all staff members. At the hotel we had zero complaints about anything. Kind regards, Collin & Gisselle
Marco
family_with_children
August 8, 2025
Food variety and choice were top class.
Marissa
couple
December 2, 2024
“Best resort I've been to bar none! Very memorble and rewarding trip. No regrets!”
Food was great, location out of this world, but the staff at Palladium were beyond exceptional. They went above any expectation to make sure our stay was perfect and memorable. VIP service the whole time foe a reasonable price.
Charlotte De Stefano
extended_group
October 17, 2024
“excellent stay - great value for money, tons of food options, activities and pools to use. would highly ecomemd recommen”
huge rooms, very comfortable bed, lovely shower and jacuzzi bath
joseph
family_with_children
November 11, 2023
everything was amazing
Iván
family_with_children
September 4, 2023
The property is good.
Manal
family_with_children
August 19, 2023
The food was not good because 99% was pork and alcohol and we can’t eat that
Facilities
Activities
Tennis court, Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, Windsurfing, Darts, Hot tub/Jacuzzi, Canoeing, Solarium, Hammam, Diving, Snorkelling, Mini golf, Entertainment staff, Kids' club, Beachfront, Evening entertainment, Water park, Water sport facilities on site, Public Bath, Beauty Services, Facial treatments, Body treatments, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Fitness, Themed dinner nights, Live music/performance, Archery, Aerobics, Bingo, Tennis equipment, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Entertainment and family services
Board games/puzzles, Indoor play area, Kids' outdoor play equipment
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Snack bar, Restaurant, Bar, Breakfast options, Coffee house on site
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, Family rooms, Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Chapel/shrine, Air conditioning, Designated smoking area
Internet
Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor pool, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Kids' pool, Swimming pool, Water slide, Swimming pool toys, Pool/beach towels, Pool bar, Shallow end
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shared lounge/TV area, Luggage storage, Concierge service, ATM/cash machine on site, Private check-in/check-out, Daily housekeeping, Grocery deliveries, Barber/beauty shop, Business centre, Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Express check-in/check-out, Fax/photocopying, Valet parking, Currency exchange, Car hire, Tour desk
Junior Suite Beachside
The hot tub is a top feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath.
Junior Suite with Garden View
The hot tub is a top feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath.
Junior Suite
The hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.
Suite Beachside
Guests will have a special experience as this suite features a hot tub. The spacious suite offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Suite Garden View
Features a hydro-massage bathtub, living room and terrace or balcony with table and chairs. Maximum occupancy is 3.
Hotel Policies
Price Watch
Email me price updates for Hotel Grand Palladium White Sand Resort & Spa - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Grand Palladium White Sand Resort & Spa - All Inclusive.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.