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Grand Oasis Tulum Riviera - All Inclusive

Resort

Km 251 Carreterra Federal Chetumal

hotel
hotel

Why people book this hotel

Great location
14 mentions

Good snorkelling from the beach

Great location, resort is nice

Friendly staff
6 mentions

Hotel staff doing the best they can, kind, friendly and eager to help (majority…

Most staff where great

Pool
5 mentions

Lovely pools

I liked the option of different pools , especially with a toddler

Clean rooms
3 mentions

Food was great, location - by the beach, that was cleaned every day, staff was f…

Well kept and clean gardens and beach

Good value
3 mentions

Food was plenty, large selection and tasty (considering the price tag)

Best price-quality all-inc on Riviera Maya

Comfortable rooms
3 mentions

Serene and quiet ambience

The bedroom was spacious, and the bed was very comfortable

Overview

One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Traveller reviews

J

Jane

extended_group

February 26, 2026

9

Really enjoyed our stay. Lovely pools. Good snorkelling from the beach. There was soooo much to do! The food and buffets were good. It was on a lovely bit of coast and the bars were extremely nice. 😊🤌

Z

Zaidi

couple

February 3, 2026

1

Nice resort for location. food, staff needs lots of work to get to par.

Great location, resort is nice.

A

Angela

family_with_children

January 22, 2026

7

Building a bit old, food was soso. I liked the option of different pools , especially with a toddler

I

Irena

couple

April 1, 2025

8

Worth because of the food and beach

Food was great, location - by the beach, that was cleaned every day, staff was friendly and professional. Free parking for the car, good service.

K

KONSTANTINOS

family_with_children

January 22, 2025

8

Good overall hotel with massive potential.

Serene and quiet ambience. Good sized rooms combined with some of the best sea views I've ever had staying in a hotel. Comfortable large beds. Wifi was good. Food was plenty, large selection and tasty (considering the price tag). Good selection of different venues and restaurants. Many pools to choose from. Well kept and clean gardens and beach. Beach is picture perfect (in front of the hotel and towards the South-Northern end is more rocky) . Sea offers some great snorkeling, lots of fish and stingrays (water shoes will come handy, lots of rocks and crushed coral on the sea bed). No big waves - reef engulfed beach. Value for money considering the prices in the area. Hotel offers parking spaces and is conveniently located close to Akumal Beach (6min drive) and Tulum (24min drive)- shuttle golf cart from the parking /entrance toward the hotel lobby. Hotel seems like is being renovated/expanding. Hotel staff doing the best they can, kind, friendly and eager to help (majority of the time).

M

Manuel

family_with_children

January 10, 2025

5

You get what you pay

The beach location and Antonio, the only and most attentive waiter during our stay.

F

Fernanda gl

family_with_children

January 10, 2025

3

worst experience

Beach

M

Michel

solo_traveller

January 9, 2025

4

For Tulum the BEACH is good.

S

Sebastian

family_with_children

January 5, 2025

5

Ok but crumbling

Buffet and new year's eve party. Beach was nice too. Most staff where great.

J

Johan

family_with_children

January 3, 2025

5

The location, the staff is nice!

F

Felipe Augusto

couple

December 29, 2024

7

It was a pleasant experience, and you get what you pay for. However, it’s not a five-star resort.

The beach in front of the hotel is beautiful—you can snorkel and see various kinds of fish. They offer different activities every day, and you can borrow kayaks and stand-up paddleboards. The food was generally good. The fish tacos at the Miramar restaurant are AMAZING. We went two nights in a row, with the second visit solely to enjoy the tacos. However, the Italian restaurant was VERY disappointing. We waited almost an hour for our food, and when it finally arrived, it was bad. The staff is nice and friendly. The bedroom was spacious, and the bed was very comfortable.

R

Robert

couple

December 22, 2024

6

snorkeling was good. getting in and out of the water was difficult due to coral on the beach.

K

katie

family_with_children

July 17, 2024

8

Mixed bag

Beautiful resort, rooms clean, food overall very good

A

Aoife

couple

May 23, 2024

2

Best avoided! Not good use of time or money!

Some of the restaurant staff were very friendly. Food was fine. Buffet had decent selection.

E

Enton R

family_with_children

May 3, 2024

10

The ocean was beautiful and clear.

A

Adele

family_with_children

April 8, 2024

6

Decent facility but disappointed in service from the front desk

The beach was gorgeous and fabulous for swimming. Nice peaceful spot to relax.

W

Worldtripadvisor

family_with_children

March 13, 2024

10

Best price-quality all-inc on Riviera Maya

R

Rui

couple

December 23, 2023

7

It’s a big resort but old if compared with others in the area, nevertheless price is also quite bellow, so if you want to avoid expensive of the other resorts this may be a good option Beachfront location

A

Alfredo

solo_traveller

November 10, 2023

8

Good

The eoom had all amenities needed

M

Magdalena

solo_traveller

October 30, 2023

7

At the Beach, proper sun chairs, variety of restaurants, nice pools (4).

Facilities

Activities

Tennis court, Fitness centre, Golf course (within 3 km), Fishing, Spa and wellness centre, Massage, Children's playground, Bicycle rental (additional charge), Cycling, Diving, Snorkelling, Private beach area, Entertainment staff, Kids' club, Tennis equipment, Fitness, Yoga classes, Fitness classes, Beach

Food & Drink

Breakfast options, Coffee house on site, Snack bar, Restaurant, Bar

General

Non-smoking rooms, Air conditioning, Lift, Safety deposit box, WiFi available in all areas, Paid WiFi, Adult only

Internet

WiFi, Internet services

Outdoors

Garden, Outdoor pool

Parking

Free parking, Parking, Parking on site, Private parking

Pool and wellness

Pool/beach towels, Swimming Pool, Kids' pool, Swimming pool

Services

Business centre, Babysitting/child services, Laundry, 24-hour front desk, Room service, ATM/cash machine on site, Concierge service, Currency exchange, Tour desk, Car hire

Standard Double Room

The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels.

Max 4 guests 35 1 bedroom 1 bathroom
Family Suite

This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a minibar, a seating area and a wardrobe. The unit offers 1 bed.

Max 4 guests 70 1 bedroom 1 bathroom
Superior Beach Front

This suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 15:30
Check-outFrom 12:00 until 12:30
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printUp to two children free at any time, between 0-12 years old. To make valid this promotion, add the children information and age, into the reservation. One child free per adult paid. Please note that charges for extra beds vary according to room type. Please note that credit card charges will appear as TravAmerica Inc. Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico. Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $33.00 USD (Charges apply for adults between 18-25 years old staying from February 22 to April 16. Cash Only. Policy is mandatory, per person and not refundable.) Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old guest. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No guest under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1 to 19 youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
Last updated: Apr 11, 2024, 2:30 PM

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