El Dorado Seaside Suites A Spa Resort - More Inclusive
Cancún-Tulum Highway km 95, Riviera Maya, Quintana Roo
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Why people book this hotel
“Room was huge, very comfortable and well maintained”
“The rooms themselves are massive and comfortable”
“Staff are exceptional, very friendly and welcoming”
“Great good and drink, friendly staff”
“The resort was really nice with a number of pools which meant that it never felt…”
“It was huge with plenty of restaurants and bars to choose from, a selection of l…”
“Rene kept our room beautifully clean Foam party so much fun Benji and crew fabu…”
“Beach/pool/facilities very nice”
“Beautiful clean Staff excellent Ruben the masseur was exceptional”
Overview
El Dorado Seaside Suites is a resort located in Kantenah Bay in the Riviera Maya. The resort offers the renowned more inclusive Experience, Gastronomic experience, Hotel – Airport – Hotel Transportation, Catamaran Reef and Snorkel and Aqua Nick Water Park with unlimited access. Each well appointed suite offers a hot tub for 2, satellite TV, DVD player, stocked minibar with beer, soft drinks and water, coffee maker and a furnished balcony or terrace. The floors are made of marble. The Gourmet Inclusive Experience consists of selection of 10 different restaurants and 11 bars where guests will be able to enjoy Latin fusion cuisine, authentic Mexican cuisine, contemporary Italian, Asian, a pub-style venue, world-style dishes and a beach BBQ. The bars can be located outdoors, by the pool area or in the lobby. Guests will be received with a welcome glass of sparkling wine, and can enjoy of the daily and nightly activities program prepared by the resort's staff, kayaking and snorkelling, bathrobes and beach towel services, diving lessons in one of the pools, and a sauna and steam room in the spa. Naay Spa features massages, a temazcal, facials and special body treatments. A tour desk, jewelry store and money exchange services can also be found within. El Dorado Seaside Suites is divided into two equally stunning sections - Palms and Infinity. Surround yourself with lush vegetation, coconut plantations, and authentic Mexican architecture in the intimately sized Palms, the resort's original section overlooking the ocean and gardens. Those looking for excitement will fall in love with the all-new, all-oceanfront Infinity section, featuring striking modern décor, breathtaking ocean views, and either a swim-up terrace or infinity pool balcony. With 24-hour room service, you may never actually need to leave your suite, but when you do, you'll find shaded, King-size Bali beds waiting for you on the beach, tended to by our attentive beach waiters.
Traveller reviews
Josephine
couple
May 1, 2026
4th visit to this resort but first time at the suites. Room was huge, very comfortable and well maintained. Staff are exceptional, very friendly and welcoming. Food quality and variety was excellent as were the drinks. Good variety of entertainment day and evening. Highly recommend for a relaxing holiday.
Simon
couple
February 26, 2026
“Good but not special”
Great good and drink, friendly staff. The rooms themselves are massive and comfortable.
sandra
couple
September 29, 2025
“Fab 14 days at El Dorado”
Beautiful clean Staff excellent Ruben the masseur was exceptional !!!! Rene kept our room beautifully clean Foam party so much fun Benji and crew fabulous Lots of sunbeds and bali beds Plenty of food choice from formal to beach bbq Shuttle drivers funny and attentive Swim up pool Great Huge suite
Lauren
extended_group
May 21, 2025
The resort was really nice with a number of pools which meant that it never felt crowded. Our room was comfortable and staff were really positive and helpful (apart from the odd occasion!).
melissa
couple
May 8, 2025
The food was very good. Room was comfortable, but needed some repair. A/C worked but still a little damp. Beach/pool/facilities very nice. Beautiful landscaping. Friendly staff.
Sam
couple
March 29, 2025
“Wonderful would definitely return”
It was huge with plenty of restaurants and bars to choose from, a selection of lovely pools and the room was beautiful. The swim up suite was awesome!
Linda Abi
family_with_children
May 11, 2024
“Okay”
The food was good but did not like the fact that you had to book dinner
Kiyana
couple
January 8, 2024
“Amazing stay, we will definitely return!”
Thiago
couple
June 13, 2023
All the rooms have pool, they have the nicest staff we've seen in Cancun, nice alcohol (Jack Daniel's, black label, bacardi, aperol, etc)
Guest
couple
December 23, 2022
“Amazing experience! Would come back again :)”
Santiago, one of the staff who was at the beach was so hospitable and kind. we couldn’t tip him as we didn’t carry change but please find him and thank him. great guy !
Michael
extended_group
July 17, 2022
“The food, liquor, activities was great it was the staff being money hungry that wouldn’t let me enjo”
Everything about the property was great.
Kimberly
extended_group
June 28, 2022
The room the resort
Ruth
solo_traveller
January 16, 2022
“brief stay to join family - very friendly staff, good ok, room would have been fantastic but for the damp smell. booked”
great facilities- large bathroom and whirlpool bath, large v comfy bed and swim up balcony pool
Facilities
Activities
Tennis court, Fitness centre, Spa and wellness centre, Massage, Billiards, Table tennis, Karaoke, Diving, Horse riding, Snorkelling, Private beach area, Entertainment staff, Water sport facilities on site, Evening entertainment, Tennis equipment, Spa facilities, Steam room, Fitness, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Live sport events (broadcast), Aerobics, Bingo, Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Special diet menus (on request), Coffee house on site, Restaurant, Bar, Breakfast in the room, Breakfast options, Wine/champagne, Fruits
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered
General
Bicycle parking, Lift, Safety deposit box, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas, Adult only
Internet
Free WiFi, WiFi, Internet services
Outdoors
Outdoor pool, Sun terrace
Parking
Parking on site, Private parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Check-in kiosk in the lobby
Services
Daily housekeeping, Concierge service, Private check-in/check-out, Trouser press, Meeting/banquet facilities, Laundry, Barber/beauty shop, Ironing service, Valet parking, Currency exchange, Express check-in/check-out, ATM/cash machine on site, Luggage storage, Car hire, Tour desk, Fax/photocopying
Oceanfront Honeymoon Suite
The pool with a view is the standout feature of this suite. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.
Oceanfront Pool Swim Up Suite
This suite features a pool with a view. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.
Oceanfront Swim up Suite
This suite's standout feature is the pool with a view. The spacious suite offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Royal Retreat Oceanfront Pool Swim Up Suite
The unit offers 2 beds.
Royal Retreat Oceanfront Swim Up Suite
The unit offers 1 bed.
Hotel Policies
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