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Grecotel LUX.ME White Palace​

Resort

Adelianos Kampos

10 nights, 2 adults

USD$10,435

Includes taxes and charges

10 nights, 2 adults

USD$10,435

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
16 mentions

The staff very polite and professional

I like the scenery of the pool and the staff they were all friendly

Great location
9 mentions

Big enough to distribute people, but also everything is central and easy to reac…

We especially loved the pool and beach areas, and the cleanliness of the outdoor…

Clean rooms
6 mentions

The facilities are all high quality and clean, food across the hotel was consist…

It was very clean

Pool
6 mentions

Nice pool

The ‘farm dinner’ option was really great, as was the poolside service

Comfortable rooms
5 mentions

The food and drinks were great, and the rooms were clean with comfortable beds

Beds were also very comfortable and the Nesprsso machine and daily topped up min…

Good value
1 mentions

A reasonable selection of all inclusive drinks, and nice beachfront location

Overview

Lying right on the sandy beach, Grecotel White Palace with its Luxe All-In Living package offers a unique holiday concept combining great design, 24/7 concierge service, fine dining, activities and entertainment. Each of the elegantly decorated rooms and bungalows at White Palace is light filled with views over the sea or the garden. Free in-room amenities include WiFi, stocked minibar, safe and luxury cosmetics. Guests can choose among a wide variety of dining options including a Mediterranean buffet-style restaurant, a Greek taverna, a poolside Italian restaurant and a Guest Restaurant with Lebanese Cuisine, all right on the seafront. Unlimited drinks from healthy juices to premium brands can be enjoyed at the 4 bars of the resort. Throughout the day a choice of snacks, coffee and pastries are offered to guests. Relax on the 1-km-long sand and pebble coastline or the 17 pools including a pool for the children, 4 sharing pools for specific room types and 11 private. Children can enjoy the specialised programs and the Aqua Park at Grecotel Club Marine Palace or visit Agreco, the resort’s traditional farm and mini zoo. The scenic town of Rethymno with its Venetian harbour is 8 km away, while Arkadi Monastery is at 9 km. Free WiFi is available throughout the property and free private, on-site parking is possible.

Traveller reviews

D

Denise

couple

June 16, 2026

9

We had a fantastic time at Luxme White.

The resort is very elegant. Big enough to distribute people, but also everything is central and easy to reach. The staff very polite and professional. The restaurants had delicious food and service. The bars amazing cocktails.

H

Hani

couple

June 16, 2026

5

Over priced - more of a budget all inclusive than luxury 5*

I like the scenery of the pool and the staff they were all friendly

D

Dea

couple

June 14, 2026

10

Overall, we had a lovely stay and would recommend this hotel to others.

We really enjoyed our stay at the hotel. We especially loved the pool and beach areas, and the cleanliness of the outdoor spaces was impeccable. The staff were very friendly and helpful. We also appreciated having a choice of different restaurants. The food and drinks were great, and the rooms were clean with comfortable beds. There was a singer performing every evening at the White Terrace, which provided enjoyable entertainment. We also found the hotel to be very child-friendly, and we will most likely return in the future with our child. Another thing we appreciated was how quiet it was at night in the area where our room was located.

N

Nicola

solo_traveller

June 11, 2026

9

Staff were outstanding

Great location on the beach and well designed

V

Viraj

solo_traveller

June 5, 2026

6

Nice hotel for the most part but not worth the price.

Nice pool. Friendly staff. Good location.

I

irene

couple

June 3, 2026

3

Poor experience for a 5* hotel

Perfect location

B

Barney

couple

May 23, 2026

5

Not quite what we expected

The buffet was very nice with lots of choice. A reasonable selection of all inclusive drinks, and nice beachfront location. The ‘farm dinner’ option was really great, as was the poolside service. The spa was also great, but very expensive (c. $140 for a 60 minute treatment)

T

Tom Ciesco

family_with_children

May 15, 2026

9

Excellent high end family hotel

The staff are all so attentive, very helpful and welcoming ensuring that guests are well catered for. They are especially welcoming to children. Particular thanks to Charlotte the sommelier who gave us excellent customer service from the wine library, she was very knowledgeable and passionate and her recommendations enhanced our dining experiences. The facilities are all high quality and clean, food across the hotel was consistently superb and the a la carte options are all great. The Agrecofarm is a must - and the fact it is included (besides a small Transport fee) makes the hotel a standout. Beds were also very comfortable and the Nesprsso machine and daily topped up mini bar was a nice touch.

H

Hannah Marie

family_with_children

April 29, 2026

9

We had a wonderful experience in this hotel. We only wish we could have stayed longer and would absolutely love to come

We had an amazing experience at this hotel and truly enjoyed every moment of our stay. The food was superb — we made the most of the all-inclusive offering and were impressed by the quality and variety. A special thank you as well for accommodating our request for a late check-out, especially since it was still the start of the season. One of the highlights was definitely the heated pool, which made our April stay even more enjoyable. The hotel also helped arrange our visit to Agreco Farm (transport available for a fee), and we’re so grateful for their flexibility in allowing us to pay by card when we didn’t have cash. The experience at the farm was unforgettable — from the delicious Cretan cuisine to the breathtaking, picture-perfect views. We especially loved learning about traditional Cretan farming and olive production, and our little girl had a wonderful time seeing the animals. Guest services were excellent — being able to message them via WhatsApp made everything so convenient. Truly 5-star service. 👌 The airport transfer (also for a fee) was well organized, making our arrival and departure smooth and stress-free. Overall, it was a wonderful experience. We only wish we could have stayed longer and would absolutely love to come back. 😊

A

Amanj

couple

January 19, 2026

8

Great locatoon, wonderful staff, good quality food and drinks, however the rooms were small the restaurant reservation s

It was very clean

C

charlotte

family_with_children

November 10, 2025

9

Food and drink was fantastic, the staff were excellent and the sunbeds very comfortable

P

Paul

family_with_children

November 4, 2025

8

Nice hotel. Clean, the food was okay. Most of the staff friendly.

L

lana

family_with_children

November 4, 2025

5

The hotel was nice, but not amazing. We paid for private pool room, it was not worth the additional money comparison to

The hotel is very clean and pretty ( nice decor etc) The bed was very comfy and nice to have a selection of pillow options. The house keeping staff were amazing and always super friendly.

H

Hiren

family_with_children

October 30, 2025

9

Fantastic family holiday.

Superb facilities, very friendly staff and excellent all inclusive. Agreco farm and restaurant was a must-do experience!

C

Cat

family_with_children

October 29, 2025

10

Best holiday ever!

The hotel was incredible, the staff were fantastic and location amazing on the beach.

S

Sebastian

family_with_children

October 28, 2025

10

Warm and welcoming and made us feel at home

Every member of staff made us feel welcome and were genuinely and sincerely interested in making sure we were happy. They accommodated every request - of which there were a few as we had a baby with us. The space available is brilliant and despite being full, it never felt too busy

P

Philip

couple

October 25, 2025

10

Perfect Stay for Crete

Clean, modern and the staff were amazing.

N

NEIL

family_with_children

October 25, 2025

9

Very enjoyable altogether

Food and catering excellent, wine library brilliant

J

Jon

family_with_children

October 25, 2025

10

A little paradise in Crete

Amazing main pool, in October it was heated to very comfortable temperature. Hotel straight on the beach, lots of space on the beach and terrace above. Great service and very friendly staff. Really good food, best buffet restaurant ever. Also good options for vegetarians and vegan options. Al la carte also good especially wonderful Agreco farm for Greek food and Asia white for sushi. Other guests high class, respectful, quiet, making buffet dinners and spending time a the pool a pleasure even if full. The whole resort is very child friendly as well, great for families with kids. We had family room with sea view which was amazing to wake up to views of the sea and horizon. Free parking, very easy, plenty of space across the street from the hotel.

G

Grace

couple

October 23, 2025

10

Absolutely gorgeous hotel - would recommend to anyone to stay here. Views, service, quality all 10/10

Facilities

Activities

Sauna, Fitness centre, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Darts, Cycling, Hammam, Entertainment staff, Water sport facilities on site, Kids' club, Beachfront, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Themed dinner nights, Tour or class about local culture, Live music/performance, Aerobics, Beach

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Entertainment and family services

Indoor play area, Kids' outdoor play equipment, Baby safety gates

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Family rooms, Non-smoking rooms, Heating, Safety deposit box, Lift, Air conditioning, Designated smoking area, Minimarket on site, WiFi available in all areas

Internet

Free WiFi, WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor furniture

Parking

Parking on site, Private parking, Accessible parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Kids' pool, Swimming pool, Pool with view, Salt-water pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas

Safety & security

24-hour security, Key card access, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Strollers, Concierge service, Private check-in/check-out, Shuttle service (additional charge), ATM/cash machine on site, Airport shuttle (additional charge), Daily housekeeping, Express check-in/check-out, Car hire, Valet parking, Currency exchange, Tour desk, Fax/photocopying, Luggage storage, Ironing service, Airport shuttle, Business centre, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service

Transport

Public transport tickets

Family Apartment Garden View

Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 4 beds.

Max 5 guests 55 1 bedroom 1 bathroom
Family Guestroom

Offering a master bedroom with king size bed and hand-carved furniture, and a separate sleeping area with two sofa beds, this air-conditioned room has a satellite TV and a mini fridge. Featuring garden views, it comes with an en-suite bathroom with free toiletries and a hairdryer. Free WiFi is provided. Please note that supervised children’s entertainment at Grecoland and free kids dining at Tasty Corner are offered.

Max 4 guests 37 1 bedroom 1 bathroom
Swim Up Family Guestroom

This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Max 4 guests 37 1 bedroom 1 bathroom
White Family Sea View

Opening to a shaded, furnished balcony overlooking the Cretan Sea and the seafront garden, this elegantly decorated suite has a separate living area, and an open-plan bedroom with king size bed. The modern bathroom comes with a walk-in shower cabin and direct sea views. Free WiFi is available. Please note that supervised children’s entertainment at Grecoland and free kids dining at Tasty Corner are offered.

Max 4 guests 50 1 bedroom 1 bathroom
Double Guestroom Sea view

The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath.

Max 2 guests 27 1 bedroom 1 bathroom
Promo Room

The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

Max 2 guests 27 1 bedroom 1 bathroom
Superior Guestroom Sea View

The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max 2 guests 33 1 bedroom 1 bathroom
Swim Up White Room

The pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.

Max 2 guests 27 1 bedroom 1 bathroom
Double Guestroom Garden/Mountain View

Featuring garden views, this air-conditioned room has a satellite TV and a mini fridge. It comes with an en-suite bathroom with hairdryer and free toiletries. Free WiFi is provided. Please note that supervised children’s entertainment at Grecoland and free kids dining at Tasty Corner are offered.

Max 3 guests 27 1 bedroom 1 bathroom
Grand Family Suite Sea View

This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 5 beds.

Max 5 guests 75 2 bedrooms 2 bathrooms
Junior Suite Sea View

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a balcony with sea views, this suite also provides a minibar and a flat-screen TV with satellite channels. The unit offers 2 beds.

Max 3 guests 40 1 bedroom 1 bathroom
Open Plan Suite Sea View

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.

Max 3 guests 37 1 bedroom 1 bathroom
Petit Yali Seafront Suite with Sharing Pool

Guests will have a special experience as the suite provides a pool with a view. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.

Max 4 guests 40 1 bedroom 1 bathroom
White Suite Sea View

This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite has air conditioning, a minibar, a flat-screen TV with satellite channels and a balcony. The unit has 3 beds.

Max 2 guests 50 1 bedroom 1 bathroom
Yali Seafront Suite with Sharing Pool

Offering a shared, infinity pool and a private terrace with sun loungers and direct Cretan Sea views, this seafront suite is fitted with individually designed furnishings and walk-in shower. It features a mini fridge and a flat-screen, satellite TV. Free WiFi is provided.

Max 4 guests 54 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 10:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printAll guests benefit from the Lux All-In Living package including: - 24h Whats App concierge - Beach and Pools with 1-km long beach, kids pool, 4 sharing pools for specific room types, 11 private ones - Kids and Family with free kids dining and specialized programs - Entertainment including live acts and DJ shows - Gourmet Promenade with restaurants and pop-up kiosks on the promenade - Kids free dining in all a la carte restaurants - Restaurants and Bars (6 restaurants, one 24/7, a patisserie, premium brands, snacks and ice bars, pool and beach service) - Hippie Wellness with massage rooms and hamam - Free in-room amenities, such as minibar, WiFi, luxury amenities and safe. Guests must present the same credit card used to make the reservation and an ID or passport with a photo of the cardholder upon arrival at the hotel. Please note that if you wish to proceed with a cash payment in the resort, euros up to 500€ are accepted per reservation and or per stay.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 11, 2024, 1:05 AM

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