“Great but spoilt by their attitude to the extra costs.”

Good location for us, very comfortable. Staff on the whole were excellent. They were stretched at times, but that is a management issue.

“An amazing little break with loved ones x”

Absolutely everything Perfect location Great size room Fantastic food Relaxing pool and spa Lovely staff

Very helpful staff. Beautiful spa with exceptional facilities. Beautiful setting. Great restaurant and very good staff.

“not a hotel experience i enjoyed”

1. Poor initial service at dinner Fri night...group were just left unattended for circa 15 minutes, not even drink orders taken....staff had to be chased.......also when main meal came, 8 meals arrived, then about 5 minute wait for the 9th person's meal.... 2. Fri night - thai green curry was tasteless .....all other dishes issued to group of about 9 went down well 3. swipe card problem at 1am Sun morning (did not work....heard other guests had similar problems with their swipe cards)...had to wake up night porter 4. being woken by guest shouting outside at 3am to be 'let in'....

“Exactly what we needed to celebrate our anniversary. The perfect peaceful get away.”

The views where incredible, lots of outdoor space, spa facilities where very clean and accommodating. All the hotel was clean all through. Car park was free which is a rarity.

Staff attentive and efficient. Decent breakfast

“A nice hotel”

Clean and comfortable beds. A nice quiet and clean room and en suite. Pleasant and helpful staff. A very nice hotel.

“Little getaway”

The setting is beautiful. Lots of lovely staff. The room was quite large and the bed was huge and very comfy. We stayed in a junior suite and it had all the extras you would need. Bathroom quite large with shower and separate bath. Breakfast was delicious. The bar was chilled and bar staff friendly. Our dog was welcomed too.

The Hotel was superb My family and me had a great time. The food was great. Only i feel they should increase the time slots for family swimming. Not a complaint just a suggestion.

“It was a quiet relaxing stay. I'd come again.”

The Jacuzzi was the most massive I've ever encountered in 30-odd years of countless hotel stays. Temperature and water were good. Pool excellent. Sauna and steam room best I've ever visited. Parking was easy and spacious. Staff were polite and helpful. The rooms were well presented. There were modern sockets with USB charging ports. 5G signal was very good in this area (around 80Mbps download speed), so I did not need to use Hotel Wi-fi.

“Beautiful place and amazing restaurant! Perfect for a relaxing break”

Beautiful garden, brilliant spa, lovely restaurant and drinks. Comfy bed and very clean. Staff all friendly and good at what they do.

“Perfect location for an event. Majority of staff were friendly and helpful.”

Expensive for what was on offer. If you are doing more Healthy options please include More fruit and Breakfast creams

“Great stay the food in bar was amazing”

The food was amazing

menu in the night not great

“Disappointed”

Location. Access to North Wales coast. Welcoming front desk staff. Accomodating, informative and friendly. Good check in/out times

“Little things ruined a potentially good value for money stay”

Room was lovely and clean .

“A wonderful place to get away from life”

Staff was super friendly, well presented and professional. They couldn't do enough for us. Room was a great size, cleaned daily with fresh towels and warm. We had 2 dogs with us and they settled well. The spa use was complimentary we didn't pay extra and the spa was brilliant. Clean and had brilliant facilities for the price you pay to stay. The gym equipment needs upgrading particularly the treadmills but fine otherwise. Hotel was really central for everything all the main towns Llandudno etc only 20 mins away

Nice relaxing . Food was excellent

“Excellent”

Was very happy with the service

“Looks can be deceiving”

Hotel & Grounds initial impression was good